- 1. Are your merchandise authentic?
Our merchandise are not manufactured by the authentic brand companies, but are made with manufacturing facilities that the origin brand companies utilize, such as the durable materials, professional craftsmanship and custom color way. Our replicas do not mean poor quality. They are made following the standard of original ones, almost tells no different to the original ones. We have an excellent reputation on the Internet for selling Brand clothes. You are all satisfied with the quality products from us. If you are not sure of our offers, you can place a sample order to check first.
- 2.How to place an order online?
If you would like purchase the piece, just click on "add to shopping cart". You will be directed to the processing page. You can add additional items or proceed to 'checkout'. You will then be asked for a few detailed information to fulfill your order.
- 3.What can I do, if I cannot place an order successfully on line?
Firstly, please check out whether there are plugs in your explorer. It sometime results in the failure of payment. Secondly, check your credit card type and No. They must be acceptable on our website. At last, please contact us by email at hogansaleuk@gmail.com.
- 4.Is it safe to order on your website?
Yes. We guarantee that any purchase you make on our website will be 100% safe. Our web servers use Secure Sockets Layer (SSL), an encryption technology that works with Microsoft Internet Explorer, Netscape, and AOL's browser, so that only ralphlaurenstoreuk.comcan read a buyer's personal information. Then your information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
- 5.How can I pay online?
Up to now, we accept credit card either Master card or Visa card.
- 6.Will I get an order confirmation?
Normally, if you add us to your mailing list, you will get confirmation about your order. The mail of confirmation is send to you by system automatically. Sometimes, your mail box will refuse to accept it. It may lie in the spam box. Or even the mail will be rejected totally. So we sincerely suggest you add us into your mailing box to avoid the miss of mails.
- 7.Can I change my order after ordering?
Please be advised that once an order has been placed and processed it is difficult to make modifications and cancelations. If you need to make any alterations to your order, please email hogansaleuk@gmail.com immediately with your order number. We shall do our best to accommodate your situation. Unfortunately, once a package has been shipped the order cannot be cancelled.
- 8.How long will it take to receive a refund from returned products?
The refund will be notified after we get your returned parcel. Due to a-week-long billing cycle, you will get your refund in a week after our notification.
- 9.Do you ship your merchandise worldwide?
YES. We can send our product worldwide where EMS, DHL, USPS & Parcel Force can reach. And normally the delivery time will last 5-10 days.
- 10.Do you offer discounts on bulk orders?
Yes, we would be glad to grand all kinds of discount code for our website. Please contact us for it.
- 11.How much will be charged for shipping ?
We offer free shipping on orders on all order.
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